Groove is a lightweight but powerful alternative to traditional help desk software that's designed to let businesses manage their customer support requests. With a shared inbox, team collaboration and automated workflows, Groove helps you get customer support done without the stress and inefficiencies of more traditional help desk software.
Groove is packed with features to help you deliver top-notch customer service:
Groove's pricing is tiered across three plans:
Groove is geared for small and medium-size businesses that want a simple, affordable help desk. Its interface is easy to use, and its features are powerful enough to let teams provide world-class customer service without the overhead of bigger help desk software. With a strong customer satisfaction focus and a commitment to improvement, Groove has a good reputation as a tool that's reliable and efficient for support.
Published on July 11, 2024
Analyzing Groove...