ELAINE

ELAINE is a customer engagement platform that empowers marketing teams to achieve more with less operational effort. It provides highly personalized and automated cross-channel communication solutions for building strong customer relationships.

Some of the key features of ELAINE include:

• Connect: Integrate with more than 1,400 connectors to leverage data, events, triggers, workflows and content.
• Automate: Automate customizable campaign orchestration for better marketing performance.
• Engage: Offer highly personalized omnichannel dialogue marketing with the right communication at the right time and in the right context.

ELAINE provides a range of tools to help you communicate with your customers:

• Transactional Emails: Turn transactional emails into high-quality HTML emails with personalized marketing and service content.
• Omnichannel Marketing Automation: Create highly personalized interactions across multiple channels.
• Interactive Emails: Embed interactive content, such as micro-shops, into emails to increase user engagement.
• Multivariate Testing: Use AI-supported testing to optimize and find out which communication criteria are relevant.

ELAINE offers flexible pricing models for different business models. These include:

• ELAINE STARTER: €990/month, ideal for initial automations.
• ELAINE PLAN S: Prices on request, including a standard set of automations and options.
• ELAINE PLAN M: Prices on request, designed for advanced marketing automation.
• ELAINE PLAN L: Prices on request, including a large set of options for expert marketing automation.

All plans are ISO 27001, ISO 27018 and GDPR compliant. The servers are located in Germany. Customization is possible and private cloud hosting can be arranged for larger plans. ELAINE has been recognized by German Stevie Awards and is certified by ClimatePartner for environmentally friendly operations.

ELAINE has been praised by several industry leaders, including BMW, PAYBACK and ING, for its ability to efficiently map complex marketing processes and to deliver customer-centric communication. It's particularly well-suited for companies looking to implement data-driven marketing strategies while protecting data and engaging customers.

Published on July 6, 2024