If you're looking for a competitor to Aprecomm, Riverbed could be a good fit. Riverbed's unified observability platform collects real-time data from your full IT estate and uses AI to automate remediation. It includes NPM+ for end-to-end network observability and Riverbed IQ 2.0 for further analysis, which can help prevent, detect and resolve IT problems, optimize network performance and reduce IT costs.
Another option is the Juniper Networks AI-Native Networking Platform, an end-to-end AIOps solution that can provide reliable and secure connections across your network. The platform cuts trouble tickets by up to 90%, operational expenses by up to 85% and incident resolution time by up to 50%. It offers automation, cloud services and real-time threat blocking, so it can help you improve operator and user experiences.
If you want to monitor user experience, check out NETSCOUT. The platform offers end-to-end visibility and packet-based insights to ensure the best user experience, security and availability on any network or cloud environment. NETSCOUT has products like nGenius Enterprise Performance Management and Arbor DDoS Protection that more than 90% of Fortune 100 companies use to improve performance and security on complex networks.