If you want a platform that offers unlimited custom flows and components to build a custom support experience, Meya is a top contender. It offers deep customization with unlimited custom flows and components, along with advanced mobile and web chat UI, NLU integration and API connections. Meya also offers a full developer experience with a code editor, visual flow editor and log viewer, and supports both BFML and Python.
Another good option is Voiceflow, a collaborative platform for building AI agents. It includes a visual drag-and-drop builder for creating multi-step workflows, centralized data storage and a wide range of integration options. Voiceflow can be used to automate customer support and to design conversations, and it's a good option for building custom experiences.
If you're looking for a more automation-focused option, check out Pipedream. It lets developers build complex applications with low-level code control or no-code interfaces. With access to more than 2,100 APIs and tools that can be deployed instantly, Pipedream offers a flexible environment for building custom applications and integrating different services, so your support team can get more done.
Last, DigitalGenius is an AI-powered customer service automation tool geared specifically for ecommerce businesses. Its Flow Builder tool lets non-technical people build complex workflows, and its deep ecommerce platform integrations mean fast and personalized responses to customer inquiries. DigitalGenius also includes proactive AI to find and fix problems, so it's a good option for improving customer satisfaction and loyalty.