Question: I'm looking for a solution that enables two-way communication between users and documentation, can you help?

ExplainIt

For an answer that lets people communicate with documentation, ExplainIt is a standout. It's an AI-powered chat system for documentation websites that lets people ask questions and get contextually aware answers. The system can handle followup questions, customizable sources, and transparent answer generation, and is geared for developers and teams trying to get their community more involved and better serve customers.

QueryPal

Another strong contender is QueryPal, which connects to company documents to automatically answer common questions in Slack and Microsoft Teams. It's got an AI chatbot trained on company documents, live updates and multiple integrations. QueryPal is good for teams that want to cut down on communication overhead and control permissions carefully, with pricing levels that accommodate teams of different sizes and needs.

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