If you're looking for a resource to help with technical support for TikTok Shop integrations and app development, the TikTok Shop Partner Center is a great option. This ecosystem is designed to help accelerate e-commerce and content app growth with tools like seller support tools, API and app solution guidance, creator management tools and technical support. It's geared for developers, service partners and creator agencies that want to build and monetize apps, manage talent and run affiliate campaigns.
Another tool worth mentioning is kapa.ai. It's an information retrieval system that lets developer-facing companies build LLM-powered support and onboarding bots that can answer technical questions automatically. It can be connected to documentation, GitHub and Slack for immediate answers and continuous updates, so it can help improve the developer experience and automate support requests.
For more advanced AI chatbot solutions, Chatfuel offers a platform to create AI-powered chatbots for multiple platforms. It automates customer engagement and sales tasks, integrating with tools like Stripe, Calendly and Shopify. It's designed to handle 24/7 customer support, with features like abandoned cart recovery and AI-powered sales strategies.
Last, Zapier is workflow automation software that connects to more than 7,000 apps to automate a wide variety of business processes. It's useful for things like lead tracking, sales pipeline management and customer service, so it's a good tool for increasing productivity and automating workflows without having to know how to code.