If you're looking for a tool that integrates with your existing infrastructure and provides a single source of truth for both customer and employee data, Guru is a great option. Guru is an AI-powered enterprise search and knowledge management platform that connects all apps, documents and chat into one interface. It includes enterprise AI search, personalized answers, a next-gen wiki and content creation help, all designed to help break down knowledge silos and help people get more work done.
Another good option is WorkHub, a conversational AI platform that houses knowledge management and automates work across an organization. It integrates multiple databases, files and URLs into a single interface. WorkHub's AI Agents automate work and make decisions on their own, and it has strong privacy controls with role-based access control, so it's good for use in HR and customer support.
If you're more focused on employee support, Leena AI offers a full Gen AI employee assistant that automates work across IT, HR and Finance applications. It integrates with many enterprise systems and offers real-time insights, cutting down on IT and HR questions by as much as 90%. The platform is designed to automate business processes, improve productivity and centralize information to bridge knowledge gaps.
Last, GoSearch is a single enterprise search platform that uses multimodal AI technology to provide immediate answers and information discovery across internal sources. It integrates with more than 100 data connectors and offers AI-powered recommendations and personalized search experiences. It's good for multiple teams, and GoSearch integrates with popular tools like Google Docs, Notion, Jira and Confluence, so it's a good option for enterprise knowledge management.