Question: I need a system that can provide a seamless care experience for patients, combining in-person, virtual, and automated care - do you know of any options?

If you want a full-fledged system that spans in-person, virtual and automated care, Amwell could be a good fit. The digital health platform offers a unified experience to help patients navigate their care journey. That includes features like scalable solutions, automated care programs, specialty consults and behavioral health services. Health systems have adopted Amwell with success, with improved outcomes and high provider adoption rates.

Another contender is Get Well, a patient engagement platform that uses AI-powered technology and smart room technology. It offers personalized care experiences with patient activation, care navigation and health equity tools. With virtual care plans, automated appointment scheduling and smart triage, Get Well is designed to improve patient relationships and clinical quality while integrating with existing EHR systems.

InteliChart is another contender, connecting patients across the continuum of care with its suite of patient engagement tools. That includes online appointment scheduling, automated reminders, digital registration forms and virtual consultations. InteliChart integrates with more than 40 leading EHR systems, designed to increase patient engagement and improve the patient experience while reducing administrative burdens.

For real-time communication and patient engagement, QliqSOFT offers a HIPAA-compliant platform. That includes secure communication tools, digital engagement workflows, patient engagement tools and secure video calls. QliqSOFT is designed to reduce staff workload and improve patient satisfaction through automated patient communication and streamlined clinical collaboration, with results including reduced readmissions and increased well-child visits.