ReferralMD

ReferralMD is a HIPAA-compliant patient scheduling and referral management platform for healthcare providers. The platform is designed to streamline patient intake, improve the referral process, and increase patient engagement through a variety of features and tools.

Some of the key features of ReferralMD include:

• SmartCHAT Patient Intake: Streamlines patient registration and intake with conversational AI technology, reducing paperwork and improving the patient experience.
• Consult Management: Allows for electronic consults between primary care providers and specialists, enabling secure online discussions and file sharing.
• Referral Management: Tracks and manages all inbound and outbound patient referrals, alerting staff when referrals need attention and automatically sending status updates to referring providers.
• Digital Front Door Tools: Increases patient engagement and loyalty with communication tools that allow patients and families to communicate with healthcare providers.
• SmartFAX Management: Centralizes inbound and outbound fax management, allowing for easy document exchange with electronic health records (EHR) systems.
• Patient Direct Scheduling: Allows patients to schedule appointments directly from a healthcare provider's website, improving accessibility and convenience.
• Marketing CRM: Helps healthcare marketing efforts by storing information on potential referral partners and tracking analytics for referral volume.
• SmartMATCH Decision Support: Automatically prioritizes specialty providers based on factors like insurance, provider affiliation, wait time, and distance, ensuring patients are matched with the most suitable providers.
• Analytics & Business Intelligence: Provides comprehensive dashboards, automated reports, and productivity metrics to improve operational efficiency and patient care.
• Automated Prior Authorizations: Reduces manual tasks by up to 70% and eliminates rework by up to 90%, making prior authorizations more efficient.

ReferralMD is designed for a variety of healthcare stakeholders, including ACOs/CINs, dentists, health systems, hospitals, payers, PCPs, and pharmaceuticals. The platform is designed to improve patient care, increase operational efficiency, and reduce costs associated with referrals and care coordination.

ReferralMD integrates with most electronic health records (EHR), practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, ensuring easy integration with different healthcare systems.

The platform is designed to improve the experience for providers, staff, and patients, resulting in benefits such as a 25% increase in patient referral volume, a 37% increase in operational efficiency, and an 80% decrease in appointment wait times. Prospective customers can request a demo to learn more about ReferralMD's features.

Published on August 2, 2024