Amwell

Unifies and simplifies digital care delivery, combining in-person, virtual, and automated care to create a connected care experience for patients and providers.
Digital Healthcare Solutions Telehealth Services Healthcare Platform Patient Experience Management

Amwell is built to help healthcare providers, payers and innovators digitally transform their care delivery. The platform creates a hybrid ecosystem that combines in-person, virtual and automated care, so they can achieve better financial and clinical performance, optimize workforce capacity and improve patient experience.

With Amwell Converge, customers can unify and simplify digital care delivery. The platform integrates with existing technology investments and can be customized to meet the needs of different healthcare settings. It helps patients throughout their care journey with hybrid care solutions that combine in-person, automated and virtual care.

Some of the key features of Amwell include:

  • Comprehensive Platform: Converge combines in-person, virtual and automated care to create a connected care experience.
  • Scalable Solutions: Supports large health systems and payer organizations.
  • User Adoption: Designed for easy adoption, with a 90% satisfaction rate among providers.
  • Social Determinants of Health: Solutions for enhanced access, whole-person care and affordability.
  • Automated Care Programs: Intelligent, chat-based conversations to support patients between visits.
  • Specialty Consults: Enables provider-to-provider interactions for better collaboration.
  • Behavioral Health: Digital wellbeing programs and psychiatric care services.

Amwell has worked with a number of healthcare organizations, including Corewell Health, M Health Fairview and OSF HealthCare, to deliver results. For example, Corewell Health saved more than $1 million in emergency room revisits through the use of Amwell Automated Care Programs. M Health Fairview embedded the Converge platform into its Epic EHR, resulting in high provider adoption rates.

Pricing and availability details are not publicly disclosed, and interested parties should contact Amwell directly for customized information. Amwell offers its customers a range of resources, including case studies, whitepapers and webinars, to help demonstrate its ability to help customers achieve their healthcare ambitions.

For those looking to advance their healthcare delivery with digital innovation, Amwell provides a strong and future-proofed platform that can help streamline care, engage patients and deliver better outcomes.

Published on August 5, 2024

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