Question: Is there a tool that can help me create schedules that meet business needs and employee preferences, while also reducing agent burnout?

Humanity is AI-based scheduling software that predicts demand and schedules accordingly, while also ensuring labor law compliance. It includes shift planning, demand scheduling, compliance, mobile app, and integration with existing ERP/HCM systems. It's designed for businesses of all sizes, cutting the time spent on scheduling, streamlining operations, improving employee engagement, and supporting business growth by ensuring adequate staffing and labor cost control.

Another option is injixo, a full-featured workforce management tool that uses machine learning algorithms to predict and manage workloads. It includes forecasting, scheduling, intraday management, time-off management and time and attendance tracking. injixo helps businesses optimize their workforce, leading to higher productivity, better customer and employee satisfaction, and cost savings.

If you're looking for an AI-based scheduling app that optimizes productivity and work-life balance, Reclaim is worth a look. It includes features like task management, smart meeting scheduling, and integration with project management tools like ClickUp, Asana, Jira and Todoist. Reclaim is designed to free up time for teams, improve team prioritization and eliminate decision paralysis, which can lead to better employee satisfaction and reduced burnout.