Question: I'm looking for a platform that helps me manage online reviews and use them for social media marketing.

For a more powerful platform to manage online reviews and use them for social media marketing, check out Amazely. This AI-powered tool lets you manage reviews in detail with features like automated review requests, reputation defense and personalized responses to build customer trust. It also includes social content creation, scheduling and approval, making it a good option for businesses looking to expand their online presence.

Another good option is Birdeye, which is geared for businesses with multiple locations. It offers review management across multiple sites, social media management and unified messaging across digital channels. The company says it can help with search engine rankings and customer satisfaction, and it integrates with more than 3,000 CRMs and apps, so it should be able to grow with your business.

If you want a 360-degree view of your online reputation, Reputation could be a good choice. The company aggregates feedback from hundreds of sources, using AI to provide insights, competitive benchmarking and real-time reporting. It offers tools to manage reviews, business listings and social media, and can help businesses develop growth strategies and improve customer satisfaction.

For a more focused approach to User-Generated Content (UGC), EmbedSocial is worth a look. It collects and showcases customer reviews, photos and stories on your website, with real-time alerts, centralized monitoring and advanced analytics. It integrates with major social media and review sites, offering a single option for managing and using customer feedback for social media marketing.