Question: I'm looking for a solution that offers real-time notifications for IT infrastructure issues and helps with incident resolution.

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PagerDuty

If you're looking for a solution that can notify you in real-time and help you resolve incidents when something goes wrong with your IT infrastructure, PagerDuty is a good option. This integrated service spans incident management, automation and customer service operations, with tools like AIOps to cut noise and speed up triage, automation to handle the heavy lifting, and customer service ops to handle the communication. With more than 700 integrations and multiple pricing levels, PagerDuty can help teams automate work, consolidate software and reduce the time it takes to resolve incidents.

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Datadog

Another option is Datadog, an all-in-one monitoring and security service. It gives you real-time visibility into performance, security and user experience, so you can quickly spot and resolve problems across your entire technology stack. Datadog includes infrastructure monitoring, APM, synthetic monitoring, real user monitoring, security monitoring and more. It's good for a wide range of industries and can be integrated with many cloud providers and custom integrations for a comprehensive monitoring and optimization solution.

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LogicMonitor

For a hybrid observability platform, check out LogicMonitor. Their LM Envision solution offers real-time insights and automation across on-premises and multi-cloud environments. It includes full-featured monitoring capabilities such as infrastructure, cloud and digital experience monitoring. LogicMonitor also offers AIOPs capabilities and has a wide range of security, dashboards and logs. With a scalable and secure architecture, it's good for many industries and has flexible pricing based on the resources being monitored.

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Riverbed

And Riverbed has a unified observability platform that collects real-time data from the entire IT environment and uses AI to automate remediation. It includes tools like NPM+ for network observability, Aternity Mobile for proactive issue resolution, and Riverbed IQ 2.0 for deeper insights. With 20 years of experience in AI and ML, Riverbed can help prevent, detect and resolve IT issues, making it a good choice for industries like digital banking and healthcare.

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