Question: I'm looking for a system that provides real-time transcription and analysis of emergency calls to enhance situational awareness.

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Prepared

If you want a system that transcribes emergency calls in real time and analyzes the audio for better situational awareness, Prepared is a good option. It records calls in detail, uses AI to spot important information and present it to dispatchers, and offers an analytics interface to help dispatchers make decisions. The system is designed to reduce liability and risk, improve accuracy and speed, and handle multilingual communications. It's cloud and web based so it can be easily integrated with existing operations.

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Intrado

Another contender is Intrado, which offers technology services to help public safety agencies get better results. Its call processing and management tools, along with Next Generation 911 (NG911) services, are designed to ensure reliable, high-quality connections between callers and first responders. Intrado's services are designed to streamline emergency response processes and give first responders the information they need to respond effectively.

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RapidSOS

RapidSOS is another contender, pulling life-saving information from connected devices and apps to 911 and other public safety dispatchers. The company's platform collects information like location and health data and presents it in a single view for first responders, who can use it to make better decisions when responding to emergencies. It's integrated with many public safety, transportation and commercial safety apps and covers more than 540 million devices in the US.

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LiveSafe

If you want a safety platform that covers a lot of ground, check out LiveSafe. It offers mobile apps for reporting incidents, sending emergency alerts and screening for COVID-19 health issues. The platform also includes AI-powered incident reporting guidance, geofence broadcast messages for targeted alerts and analytics to spot trends in emerging risks. It's geared for enterprise, higher education and government customers, with a range of tools to reduce risks and improve safety.

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