Question: How can I lower chargebacks on my e-commerce site, is there a system that can help with that?

To reduce chargebacks on your e-commerce website, Forter provides a comprehensive solution with its Identity Intelligence platform. It includes real-time fraud management, payment optimization and chargeback recovery, all powered by AI and machine learning to reduce risk and enhance customer experience. The platform has resulted in an average 72% decrease in chargebacks and 46% decrease in false declines, and is trusted by brands such as ASOS and Priceline.

Another top option is Riskified. This platform uses AI to optimize revenue and reduce fraud and policy abuse in e-commerce. With tools like Chargeback Guarantee, Policy Protect and Dispute Resolve, it empowers fraud teams to increase approval rates dramatically. Riskified's platform has delivered an average 50% reduction in fraud costs and 20% reduction in manually reviewed orders for its customers, ensuring a smooth and secure customer experience.

If you prefer a more flexible solution, NoFraud combines AI models with human oversight to make accurate pass-or-fail decisions on orders. It offers a 100% financial guarantee against fraudulent orders and integrates with leading e-commerce platforms. NoFraud's proactive review of high-risk orders and managed services for chargeback disputes help businesses maintain strong fraud protection and increase revenue.

Last, Sift is an AI-powered fraud decisioning platform that helps businesses grow safely while stopping fraud. With tools like Account Defense and RiskWatch, Sift optimizes review efficiency and reduces fraud losses. It serves more than 700 global brands, offering precise fraud detection across the user journey and targeted solutions for e-commerce, fintech and iGaming industries.