Question: Can you recommend a fraud detection platform that helps e-commerce businesses reduce chargeback fraud and improve customer trust?

If you're looking for a fraud detection platform to help reduce chargeback fraud and improve customer trust in e-commerce businesses, Forter is a great option. Their Identity Intelligence platform offers real-time decision-making for every customer interaction, reducing risk and improving customer experiences. It includes fraud management, payment optimization, chargeback recovery, and abuse prevention, which can help lower chargeback rates by 72% on average, dramatically reducing false declines and increasing customer lifetime value.

Another powerful option is Riskified, which uses AI to maximize revenue and minimize fraud and policy abuse. The platform includes features like Chargeback Guarantee, Policy Protect, Dispute Resolve, and Account Secure to help you catch fraud 2-3 times better than competitors. By analyzing over 480 data attributes and offering comprehensive fraud protection, Riskified has delivered impressive results, including a 50% reduction in fraud costs and 20% decrease in manually reviewed orders.

Kount is also a great option for fraud prevention and chargeback management. It offers real-time AI and machine learning to deliver fraud prevention, identity verification, and compliance solutions. Kount's detailed customer profiles and real-time authentication help stop new account fraud and account takeover attacks, simplify compliance with industry regulations and create a safe experience for customers.

For businesses looking for a customizable fraud prevention solution, NoFraud is a great option. Combining AI models with human oversight, NoFraud offers accurate pass or fail decisions and 100% financial guarantees against fraudulent orders. It integrates with popular eCommerce platforms and offers managed services for chargeback disputes, ensuring strong fraud protection and a seamless customer experience.