Question: Can you recommend a CRM that allows me to customize workflows and templates to fit my business needs?

If you want a CRM that lets you customize workflows and templates to suit your business, Attio is a good option. Attio has a data-focused approach with powerful templates and blocks that can be customized to create the right workflows for scale. It also has real-time data analysis and reporting, automatic data synchronization, multiplayer collaboration and customizable shortcuts. With four pricing tiers, Attio is good for startups and high-growth companies that need a lot of customization and flexibility.

Another good option is Zoho CRM, which covers sales, marketing and support in one package. It has powerful automation, detailed analytics and customized approaches to customer relationships. Zoho CRM has workflow automation, advanced analytics tools and integration with more than 800 apps. Its dedicated admin panel and developer platform let you customize the experience, so it's good for small businesses and startups.

Creatio is also worth a look, particularly if you're looking for a no-code platform for automating enterprise workflows and CRM processes. It lets users build applications and automate complex workflows without coding, with a CRM system to manage the entire customer journey. Creatio includes real-time analytics and reporting tools, AI and machine learning abilities, and a centralized workspace for configuring and deploying Gen AI use cases. The platform has a marketplace with pre-built apps, connectors and templates, so it's a good adaptable option for businesses of all sizes.