If you want a chatbot that can bridge the gap between your website and social media to seal the deal, Neexa could be a good fit. It's an AI-powered inquiry and sales assistant that can handle sales and support inquiries 24/7. You can add it to your website, WhatsApp or social media channels so you can chat and close deals with customers. Neexa comes with a chat history dashboard, multi-platform support, lead generation and performance analytics to help you manage sales and optimize productivity.
Another strong contender is Botpress, a chatbot builder using OpenAI's Large Language Models. Botpress supports integrations with more than 100 platforms, including WhatsApp and Telegram. It also supports professional greetings, database synchronization for personalization and APIs for customization. Botpress has a free tier so smaller businesses can get started, and paid options for bigger businesses with extras like security and real-time activity monitoring.
If you're looking for a more complete solution, check out Haptik. The company offers a range of tools, including Gen AI Web Q&A for customer support and a Gen AI Sales Assistant for personalized purchasing guidance. Haptik supports multichannel engagement across WhatsApp, Instagram Direct and Facebook Messenger. It offers enterprise-grade security and cost optimization, and can help businesses generate leads and improve customer satisfaction.