Question: I need a system that can automate customer notifications and provide proof of delivery for my logistics operations.

For automating customer notifications and proving deliveries for logistics operations, DispatchTrack is a full-featured option. The AI-based platform optimizes routes, tracks orders in real-time and automates customer communications and scheduling. It also offers real-time ETA tracking, customizable customer notifications and a driver mobile app for proof-of-delivery to help you get packages to customers as quickly and accurately as possible.

Another good option is SimpliRoute, which is geared specifically for last-mile logistics. It offers automated customer notifications through WhatsApp, SMS or email, electronic proof of delivery with customer signature and photo, and real-time tracking of vehicles and drivers. SimpliRoute integrates with e-commerce sites, WMS and ERP systems, so it's a powerful tool to help you cut costs and improve customer satisfaction.

Aftership is another general-purpose platform that can help you improve post-purchase customer satisfaction with proactive shipment tracking, automated returns and shipping protection. It integrates with more than 1,000 carriers and 70 technology partners, offering a variety of tools to help you manage deliveries and communicate with customers. The company says its technology can help businesses increase revenue and retention by improving the customer experience.

And TrackingMore offers a multi-carrier shipment tracking API that can give you low-latency real-time tracking information. It supports more than 1,200 carriers and 80+ airlines, so you can get updates from a wide range of shipping companies. The company says it can dramatically reduce WISMO inquiries and improve customer satisfaction, making it a good option for a more complete logistics solution.