Registria

Registria is a platform that helps leading durable goods brands create the best possible ownership experience for their customers. It does this by creating a variety of onboarding, care and commerce journeys that identify and engage with product owners at every stage of the ownership experience.

With Registria, brands can begin the ownership experience with seamless onboarding, care for their customers, and increase customer lifetime value with targeted offers. The platform also offers managed care programs that go beyond the manufacturer's warranty to foster long-term relationships with customers.

Registria's approach is based on intelligent, data-driven decision-making that offers personalized experiences at scale. This is made possible with its all-in-one Ownership Experience Management (OXM) Platform and built-in intelligent OX Rules Engine that integrates with existing technology stacks through APIs.

Some of the key features of Registria include:

• Onboarding Journeys: Identify more product owners and establish the foundation for two-way engagement.
• Care Journeys: Give customers easy access to product resources and support.
• Commerce Journeys: Offer promotions at the right time in the ownership experience.
• Managed Care Programs: Foster long-term relationships with protection programs beyond the warranty.

Some of the benefits of using Registria include:

• Better Customer Engagement: Personalize every touchpoint across the ownership experience.
• Higher Customer Lifetime Value: Increase revenue with targeted offers.
• Higher Customer Satisfaction: Give customers immediate access to product resources and support.

Registria has worked with more than 140 leading product brands, including iFIT, Cuisinart, Shinola and Whirlpool, to create the best possible ownership experiences. Its impact studies show dramatic improvements in product registrations, owner engagement and revenue growth.

For those who want to learn more about the platform, Registria offers self-guided demos and solution tours, a convenient way to learn about its capabilities without scheduling a sales meeting. By using Registria, brands can unify product ownership moments, resources, support and engagement to turn every customer into a lifelong brand champion.

Published on July 26, 2024