Qualint

Qualint is an AI-powered platform that optimizes call center operations, provides deep analysis and team collaboration. It offers real-time insights and customized quality standards to help improve performance and efficiency.

Some of the key features of Qualint include real-time call uploads and analysis, saving time and money for users. The platform provides relevant information and ensures that all team members are on the same page.

Qualint helps to elevate every customer interaction, streamline quality assurance processes and optimize agent performance and training. It also helps navigate regulatory challenges with confidence.

The platform offers four pricing plans:

• Trial: Free per month, up to 3 calls, add team members, try before upgrading, and basic support.
• Starter: $150.00 per month, up to 50 calls, scale with your team, enhanced analytics, and priority support.
• Growth: $400.00 per month, up to 150 calls, analyze more conversations, premium analytics dashboard, and dedicated support.
• Scale: $1200.00 per month, up to 500 calls, the most scalable option, additional calls at an overage price, and dedicated support.

Qualint integrates seamlessly with existing infrastructure, providing detailed analytics, insightful feedback and actionable recommendations to ensure customer interactions are heard and understood. It is an ideal solution for call centers looking to improve operations and customer service. Check out their website for more information.

Published on July 16, 2024