FidForward

AI-driven feedback assistant proactively prompts employees for detailed feedback, ensuring quality and quantity, and structures interactions for informed performance management.
Performance Management Employee Feedback Human Resource Management

FidForward is a performance management tool designed to help companies improve how they evaluate and develop employees. It employs an AI assistant called Fiddy to encourage quality and quantity feedback, nudging employees to provide it and structuring the interaction. FidForward is designed to help companies improve open feedback and communication, a problem that often is plagued by follow-up failures and low-quality feedback.

Among its features:

  • Proactive Feedback: Fiddy sends employees periodic prompts to gather feedback that's more likely to be detailed and useful.
  • Employee Control: Each employee has a private portal to record feedback and can export it in different formats.
  • Centralized Interactions: FidForward records and archives all relevant employee interactions, gauges sentiment and summarizes the results.
  • Configurable Values and Templates: Customers can set up feedback and performance review templates and structures.
  • Integrations: It can link to a variety of HR software and other tools.

FidForward has tiered pricing:

  • Individuals: $8 per user per month.
  • Startups: $5 per user per month (minimum of 10 users).
  • Enterprise: Custom pricing for companies with more than 50 employees.

FidForward promises to help companies improve performance management with a tool that can keep feedback flowing continuously and that's structured so it's useful. By customizing its tool for each customer, it says it can increase feedback quality and quantity within 30 days.

Published on July 19, 2024

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