If you're looking for a CustomFit alternative, User.com could be a good fit. It's a marketing automation platform that converts user behavior into personalized experiences without requiring a lot of development time. With its powerful Customer Data Platform, live chat, chatbot, email marketing, and push notifications, User.com offers omnichannel experiences to engage customers better. It supports GDPR and other security standards, so you don't have to worry about a lack of security and privacy.
Another good candidate is Quest Labs, an AI-powered customer engagement platform. It lets marketing teams build personalized in-app experiences with AI segmentation and personalized UI generation, all without needing developers. With low-code dashboards, APIs for integration and AI-powered insights and analytics, Quest Labs is a complete solution for improving user engagement and app performance.
If you want to dig deeper into user behavior, Hotjar has a variety of tools like heatmaps, recordings, feedback, surveys and interviews that can help you understand what's going on with your users and optimize your website accordingly. Integrations with tools like Google Analytics and Zapier and flexible pricing make Hotjar a good addition to your marketing stack.