If you're looking for a text expander tool that integrates with tools like Gmail, Zendesk and Slack, typedesk project is a great option. The tool lets you create custom text shortcuts that work in a variety of apps and websites, including Facebook, LinkedIn, Office and more. It's designed to save you time by eliminating repetitive typing and speeding up your responses. With features like an easy interface, fast search, dynamic placeholders and integration with AI chatbot technology, typedesk is geared for customer support, sales, marketing, admin and law offices.
Another contender is Markprompt project. Although it's geared more toward building AI-native customer support, it integrates with Zendesk and Slack, and offers features like automated ticket deflection and performance monitoring. Markprompt is good for companies that want to automate routine tasks and improve the quality of their customer support.
If you're looking for a broader automation tool, Relay project could be what you're after. It offers deep integration with tools like Gmail, Slack, Google Docs and Salesforce, and includes higher-level workflow tools like paths, iterators and AI steps. Relay is for teams of any size, so workflow automation is accessible and fun for everyone on the team.