Question: Is there a tool that can automate the RFP process and provide accurate answers to customer questions?

If you're seeking a way to automate the RFP process and give customers answers to their questions, Tended.ai is a strong contender. The service uses AI and ChatGPT to automate the RFP process so you can respond to customer questions rapidly and accurately. It can integrate with many data sources so you don't have to retype information, and it's got real-time collaboration tools. Among its features are auto-answer generation and the ability to assign people roles and track progress. That can be a big time-saver and productivity booster.

Another contender is Wolfia, an AI service that automates answers to security questionnaires, RFPs and RFIs. It can supply answers with citations to relevant information, using AI agents trained to answer questions at the level of an expert. That means answers are authoritative, trustworthy and compliant, which can be important for companies that want to avoid problems with answers to customer questions. Wolfia also can be used to ensure compliance by providing answers that are trusted and reliable.

If you want a more general-purpose question-answering service, Glean offers an AI assistant service that generates answers based on your company's data. It uses sophisticated search and Retrieval Augmented Generation (RAG) technology to produce answers that are personalized to your company's data. Glean is geared for engineering, support and sales teams that need to quickly find the right information, speeding up their work and improving productivity.

Last, QueryPal offers an AI-powered information retrieval service that can answer repetitive questions on the fly. It can be integrated with company documents to produce reports and answer questions, and it's got role-based access controls for security. QueryPal is geared for teams like DevOps, People Operations and Customer Success that need to communicate faster and more accurately.