Question: How can I reduce Days Sales Outstanding and improve customer satisfaction with a more efficient order-to-cash cycle?

To boost customer satisfaction and lower Days Sales Outstanding (DSO), you can use AI to automate your order-to-cash process. Billtrust has a full AR platform that automates invoicing, payment and collection. With automated credit approval, AI-powered eCommerce integration and customizable workflows, Billtrust can help you lower costs, increase cash flow and improve customer satisfaction.

Another option is HighRadius, a self-driving finance platform that automates many financial processes, including Order-to-Cash. Its AI-based collections management, cash application and electronic invoicing features can lower DSO and improve cash flow. HighRadius integrates with many ERPs and banks for a single user interface.

Streamlined is another alternative, particularly for companies with business-to-business sales, e-commerce or wholesale operations. It automates invoicing, offers flexible payment options and reconciles payments in real time. With smart reminders to customers and same-day payouts, Streamlined can cut DSO and back office expenses.

If you want a more general-purpose approach, Esker offers document automation and order management software that spans the entire business. Its platform includes accounts receivable automation, cash application and collections management features designed to improve customer satisfaction, lower past-due invoices and lower DSO. Esker's global cloud infrastructure and AI technology offer a single view of customer and supplier information.