Esker

Esker also offers document automation and order management software that can help companies work more efficiently and cut costs. AI-powered tools automate repetitive processes so employees can work more productively, have better visibility into what's going on and collaborate better across different parts of the company.

Esker's software spans the entire business, covering both the Source-to-Pay (S2P) and Order-to-Cash (O2C) cycles.

For S2P, Esker helps with:

• Sourcing
• Supplier Management
• Contract Management
• Procurement
• Accounts Payable
• Expense Management
• Payment

For O2C, the software handles:

• Customer Service
• Customer Inquiry Management
• Order Management
• Claims Management
• Accounts Receivable
• Credit Management
• Invoice Delivery
• Payment Processing
• Cash Application
• Deductions Management
• Collections Management

By automating these processes, Esker says it can help companies save time and money, improve customer satisfaction and get more reliable, actionable data to make decisions. Among the benefits:

• Better data quality: Better insight into market segments to make better decisions.
• Lower Days Sales Outstanding (DSO): Faster payment and higher customer satisfaction.
• Fewer past-due invoices: Better handling of growing volumes of invoices.

Esker's technology is designed to support positive-sum growth, meaning all parties involved in a company's operations benefit. That includes employees, customers, suppliers and the environment. The software:

• Improves employee experience: Gives employees more autonomy and dignity in their daily work.
• Improves customer satisfaction: Offers a responsive, personalized experience.
• Supports suppliers: Provides timely payment, transparency and self-service options.

The software runs on a global cloud infrastructure to ensure business continuity and end-to-end connectivity. It uses artificial intelligence to recognize, validate and otherwise process data. Customers can use a single interface for a 360-degree view of customer and supplier information, with customizable dashboards for real-time KPIs and reporting. Multi-ERP integration and mobile access means the software works anywhere.

Esker has won recognition from top analyst firms, including Gartner, IDC MarketScape and Ardent Partners, further cementing its leadership in the automation and process management space.

Companies looking to digitalize their operations would benefit from Esker's software, which can help automate and optimize parts of the source-to-pay and order-to-cash cycles. With its AI-powered technology and user-friendly interface, Esker helps businesses work more efficiently, productively and profitably.

Published on June 30, 2024