Question: I'm looking for a solution that helps internet service providers proactively detect and fix home network issues to improve customer satisfaction.

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Lifemote

For internet service providers that want to be more proactive in monitoring and fixing home network problems, Lifemote is a top contender. It uses AI and machine learning to spot problems and take maintenance actions. Lifemote gathers data from individual devices on home networks, analyzes it, then offers recommendations to fix problems before they escalate. That can cut support call volume and improve customer satisfaction.

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Mist

Another contender is Mist, an AI-infused wireless network technology that also offers indoor location services and better network performance. Mist features include AI-powered RF optimization, telemetry for anomaly detection and a Virtual Network Assistant for personalized support. All of that should help internet service providers offer a better user experience and run their networks more efficiently.

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B-Yond

For a focus on network diagnostics and troubleshooting, B-Yond offers an AI-based system that automates and optimizes network analysis. It offers advanced packet analysis and intelligent root cause analysis, which means network problems can be spotted and fixed faster and at lower cost. That's useful for telecommunications operators and network engineers trying to make their network operations more efficient.

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Juniper Networks

Last, Juniper Networks offers an AI-Native Networking Platform designed to improve operator and user experiences. It includes AI-Native Networking for end-to-end network management, automation for network insight and assurance, and strong cybersecurity. The full suite can help cut networking trouble tickets and operational expenses, making it a good option for service providers trying to modernize their networking.

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