Question: Do you know of a platform that uses large language models to automate routine inquiries and tasks, and also provides knowledge management tools for employees?

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Parallel AI

If you're looking for a platform that uses large language models to automate mundane questions and tasks and also offers knowledge management tools for employees, Parallel AI is worth a look. The platform automates business processes with AI models like GPT4, Gemini, Claude 3 and Mistral. It offers Long-Term Memory to store information that's important to remember, an AI Knowledge Base to upload business documents, and tools to create virtual companies and integrate with tools like Slack and Confluence. Parallel AI also offers a Workflow Builder to create multi-step AI workflows and uses AES-256 encryption and Single Sign-On with SAML 2.0 for high security.

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WorkHub

Another good option is WorkHub, which offers knowledge management and automates work across an enterprise. It integrates multiple databases, files and URLs into a single interface, giving you a single view of all data. WorkHub offers a conversational AI interface called WorkBot, which can handle natural language queries, and AI Agents that can automate work and make decisions on their own. The platform offers strong privacy controls with role-based access control and compliance rules, so it can be used in many areas of the business, including HR and customer support.

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Glean

If you want a platform that integrates all enterprise data into a single knowledge graph, Glean is worth a look. Glean uses Retrieval Augmented Generation technology to deliver trusted and personalized answers based on enterprise data. It offers Glean Apps for custom generative AI agents, Glean APIs for custom AI applications, and a scalable infrastructure with auditing controls. The platform is designed to help engineering, support and sales teams get the information they need as quickly as possible, freeing up time and increasing productivity.

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Leena AI

Last, Leena AI automates complex tasks across IT, HR and Finance applications, streamlining business processes and increasing productivity. It answers service requests in real-time, eliminates repetitive tasks and centralizes information to bridge knowledge gaps. Leena AI integrates with multiple enterprise systems and offers secure data hosting, making it a powerful option for automating and managing employee inquiries and tasks.

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