Question: How can I improve my online payment processing to reduce chargebacks and increase customer satisfaction?

To help you process online payments and cut chargebacks, check out Forter. Its Identity Intelligence platform makes decisions in real time for every customer interaction to minimize risk and ensure a great experience. It includes Fraud Management to stop payment fraud and lower chargebacks and Chargeback Recovery to automate the dispute process. Forter uses AI and machine learning to make instant trust assessments and has been shown to cut chargebacks by 72% and false declines by 46%. That makes it a good option for companies looking to get the most out of their digital commerce.

Another good option is Riskified, which uses AI to help ecommerce companies cut fraud and increase revenue. The company's fraud protection and chargeback management features include Chargeback Guarantee and Policy Protect that cut fraud costs by up to 90% and increase transaction success by up to 10%. Riskified's data analysis and automation technology also means customers can cut fraud costs by 50% and manually reviewed orders by 20%.

Vesta also is a good option with a fraud prevention platform that uses risk scoring, machine learning and artificial intelligence to make real-time transaction decisions. It offers services like Payment Protect and Payment Guarantee to ensure transactions are secure and safe. With a visual dashboard to monitor scores and approval rates, Vesta helps businesses maximize approval rates while minimizing fraud. It's used by a variety of companies including eCommerce, telcos and financial services.

If you need something more customizable, Kount offers digital trust and safety with real-time AI and machine learning. It offers detailed customer profiling, real-time authentication and strong fraud prevention. Kount's platform is used across a wide range of industries and offers flexible automation to replace manual processes, so businesses can engage with customers safely while staying compliant with industry regulations.