Question: Can I create a custom chatbot that uses my company's internal data to provide more personalized support to customers?

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Bonfire

Another option is Bonfire, which lets companies build custom AI chatbots based on their own data. Bonfire can combine structured and unstructured data from CRM, ERP and other sources, and works in 100+ languages. It offers personalized product recommendations, lead scoring and customizable user journeys, all without coding. With features like GPT-4 access, auto-data sync and white-labeling, Bonfire can help personalize and improve customer interactions.

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Chat Data

For businesses that need a more flexible tool, Chat Data offers a range of features including a branded interface, analytics tools and human support escalation. The service can incorporate your own models and offers HIPAA-compliant medical chat models. It also can handle nested chatbots and e-commerce store integration, so it can be used in a variety of customer service, educational and other use cases.

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Chat Thing

Last, Chat Thing is a tool that's good at incorporating your own data into chatbots, which can make them more personalized and contextual. That can be particularly useful for companies with proprietary data that can help a chatbot better understand and respond to questions. It can be used in a variety of applications, including customer service, e-commerce and education, to better connect with customers and prospects.

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