Jochem is an AI-based answer that provides instant answers to customers and employees directly within their existing tool stacks. It connects knowledge, matches questions to experts, captures new knowledge and optimizes operations. With features like direct integration with communication tools and CX systems, Jochem is designed to accelerate second-line support and expand knowledge bases, making it a good choice for productivity and reducing handle times while maintaining high NPS scores.
Another good option is WorkHub, a conversational AI platform that centralizes knowledge management and automates work across an organization. It combines multiple databases, files and URLs into one interface, giving a single view of all data. WorkHub includes AI Agents that automate work and AI Knowledge Management that delivers personalized knowledge and predictive insights. It's good for a variety of industries, including HR, self-hosted AI platforms and customer support.
For a full-text search and knowledge management system, Guru is a next-gen wiki that consolidates scattered information into a single source of truth. It connects all apps and documents to provide answers from the collective knowledge of an organization through a single interface. Guru also includes personalized answers based on user context, content creation assistance and a customizable portal for personalized intranet experiences, making it a good choice for teams of any size.
Last, GoSearch offers a single enterprise search platform using multimodal AI technology to provide immediate answers and information discovery across internal sources. It integrates with more than 100 data connectors to provide a unified search experience with AI-powered recommendations and personalized suggestions through GoAI chat. It's good for multiple teams and integrates with common tools like Google Docs, Notion, Jira and Confluence, so it's a good choice for knowledge management.