If you want a platform to automate the process of extracting useful information from lots of interview transcripts, Insight7 is worth a look. It can handle video, audio and text files, and can import recordings from Google Meet, Microsoft Teams and Zoom. Insight7 has customizable categories for insights, prebuilt templates, and features like bulk transcript analysis and chat. It also has enterprise-class security, so it's a good option for qualitative research and decision-making. Pricing starts at $99 and goes up to custom enterprise deals.
Another option is Hellooo, which uses AI to turn user interviews into insights in minutes. It can handle high-quality transcripts in more than 100 languages and has features like emotional analysis, timestamped notes and clips. Hellooo is geared for product development teams, and has a variety of pricing options, including a 14-day free trial. That makes it a good option for streamlining the user interview process and getting quick insights.
Last, if you want to process and analyze a lot of unstructured communications, check out Wordcab. It can transcribe multilingual conversations, and it can also generate downstream conversation intelligence and offer easy-to-understand analytics. It's good for sales, support and legal services, and it's got data security covered with SOC 2 Type 2 certification and GDPR compliance.