If you're looking for a TrackingMore alternative, AfterShip could be a good fit. It's an all-in-one post-purchase customer experience platform that includes proactive shipment tracking, returns automation, and more. With an integration with 1,171 carriers and leading eCommerce platforms, it can scale with businesses of all sizes. AfterShip prioritizes enterprise-grade security and privacy, with certifications like SOC 2, ISO 27001 and GDPR compliance.
Another good contender is Narvar, a post-purchase platform that aggregates insights from more than 2,000 retailers and carriers. It offers features like AI-powered estimated delivery dates, proactive order messaging and engaging order tracking experiences. Narvar integrates with more than 300 carriers and 50+ eCommerce and Order Management Systems, helping businesses cut WISMO calls by up to 60% and boost customer satisfaction.
Shipup is another option. It offers automated shipping updates, branded order tracking and proactive messaging. Shipup also streamlines returns and offers smart delivery estimates powered by AI. The platform helps online retailers lighten the load on customer support and boost customer satisfaction, with reported results including a 30% increase in NPS and 50% savings on order refunds.
If you need a powerful shipping API, EasyPost offers end-to-end flexibility with connections to more than 100 carriers. Features include discounted shipping, no-code label creation and AI-powered shipping estimates. EasyPost is geared for high-growth shippers with more complex needs, with a shipping engine and configurable business rules to fine-tune logistics operations.