Smartico

Smartico's AI-based platform delivers personalized customer experiences, increasing engagement and customer value.
Customer Engagement Gamification Marketing Automation

Smartico is a real-time loyalty, gamification and marketing automation platform that is designed to increase engagement and optimize customer value. It brings intelligence into CRM systems to deliver personalized marketing and loyalty solutions tailored to the iGaming Industry.

Smartico's key features include:

  • Personalized Journeys: AI-based solutions deliver real-time, personalized customer experiences based on triggers such as incomplete registration, new odds, and game launches.
  • Loyalty and Gamification: Challenges and gaming mechanics to encourage consistent play and long-term engagement.
  • Real-Time Marketing: AI-based marketing tools identify user trends and automatically adjust marketing to optimize the player experience, drive engagement and acquisition.
  • CRM Supercharging: Enhances existing systems, automating CRM and marketing processes to cut operational costs and human error.

Smartico is designed to help a variety of industries including casinos, fintech, sports betting and retail by increasing engagement, loyalty and revenue. It can be easily integrated with existing data sources, allowing for fast setup, and does not store customer personal data, ensuring a safe experience.

The platform features nine gamification tools, including missions, badges, points, levels, incentives, marketplaces, tournaments, mini-games and leaderboards to entertain, engage and reward customers. All of these tools can be customized to meet specific business needs and objectives.

For iGaming, Smartico's gamification solution can increase gameplay, engagement and lifetime values. For fintech, it can synchronize real-time marketing with customers and market trends. For sports betting and retail, it can maximize conversion and retention as well as gamification opportunities.

Smartico is highly customizable and offers a multi-brand and multi-currency solution, making it suitable for a variety of businesses. Its advanced analytics platform helps identify what marketing activities are working and enables precise targeting and A/B testing.

Pricing information is not available, but Smartico says it's scalable and adaptable to different business needs and sizes. For more information or a custom demo, visitors can contact the Smartico team directly through their website.

Published on July 11, 2024

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