Question: How can I verify the authenticity of customer email addresses and phone numbers to prevent fraud?

Telesign has a broad range of APIs for global verification, phone number intelligence and fraud detection. Its Verify API also offers multifactor authentication and silent verification to let websites authenticate users without interrupting them, which can help companies improve security and cut synthetic identity fraud. With operations in more than 230 countries, Telesign is well suited for e-commerce and financial services that need strong authentication.

Another option is IPQS, an artificial intelligence-based fraud detection system that offers real-time insights through sophisticated algorithms that scrutinize more than 300 data points. It offers email verification, phone validation, proxy and VPN detection and URL scanning, among other features, making it a good option for companies that want to screen out fraudulent transactions and protect customer data. IPQS integrates with Hubspot and Salesforce, among other tools, and offers a tiered pricing system with a free option.

If you want to focus on customer identity verification, Ekata offers a global service that uses machine learning to verify customer identities and cut fraud. Its suite of tools includes phone risk APIs, account opening APIs and transaction risk APIs that can help companies stop people from opening fake accounts and streamline manual review queues. Ekata is used by more than 2,000 customers around the world in the ecommerce and financial services industries.

LexisNexis Emailage is focused on email intelligence to evaluate risk and verify consumer identity. It offers a global email intelligence network and an email risk score based on email metadata, which can help companies evaluate and block online fraud without burdening customers. That's particularly useful for e-commerce, finance and insurance, where fraud is a big problem.