Question: I need a way to protect my customers from spam and fraud calls, do you know of any effective solutions?

Hiya is a full-featured option that includes advanced spam protection features like self-learning protection systems, threat scanning and caller scoring to flag and block fraudulent calls. It also offers branded calling, Adaptive AI-powered spam protection and call analytics to see how calls are performing and how subscribers are experiencing them. The platform includes Hiya Connect for businesses to display their caller ID on outbound calls, and a consumer app for Android and iOS users to identify and block unwanted calls.

Another top contender is Robokiller, a spam call blocking app that uses AI technology like predictive analytics and audio fingerprinting to block 99% of spam calls and texts. It also offers features like customizable block lists, automated conversations with scammers using its Answer Bots, and real-time call screening. It works on both iOS and Android devices, and Robokiller has been shown to block losses from phone scams and save people hours of time.

For a broader approach, Pindrop offers advanced liveness detection and voice authentication to ensure trustworthy voice communications. Its offerings include CallCenter for authenticating customers and blocking fraudulent calls, Mobile App Voice ID + Security for secure access to applications, and IoT + Consumer Devices for personalized and secure interactions. Pindrop's comprehensive risk database helps identify anomalies that are indicative of fraud, offering a frictionless user experience while maintaining strong security.

Finally, Telesign offers a range of APIs for global verification and programmable communications. Its features include omnichannel verification, phone number intelligence, SMS verification and fraud detection. With global coverage in more than 230 countries and territories, Telesign helps businesses protect against fraud, speed up user onboarding and protect against a range of fraud types, making it a good option for e-commerce and financial services.