Question: How can I prevent promo abuse and refund abuse in my food delivery or ride-sharing business?

If you're worried about promo abuse and refund abuse in your food delivery or ride-hailing business, there are a number of good options out there. Incognia has a full-featured identity product that uses persistent device fingerprinting to thwart fraud and provide a safe digital journey. It can identify users on multiple devices and spot problems like location spoofing, app tampering and emulator use. That's particularly useful for food delivery and ride-hailing, where promo abuse can be cut by 85% and legitimate customers can have a frictionless experience.

Another strong option is SHIELD, an AI-based device fingerprinting system that thwarts fraud and helps online businesses establish trust. It uses a Device-First Risk AI approach to identify and trust devices, providing real-time actionable device signals and continuous risk profiling. SHIELD is designed to block fake accounts, stop account takeovers and spot referral and promo abuse, so it's a good fit for ride-hailing and other digital services.

For a multi-faceted fraud protection system, you could also consider Forter. The company's platform makes real-time decisions for every customer interaction, reducing risk and improving customer experience. Forter's Identity Intelligence features include Fraud Management, Payment Optimization and Abuse Prevention, which can help businesses stop payment fraud, lower chargebacks and stop policy abuse. The company says it's been able to lower chargeback rates by 50% or more, and it counts ASOS and Priceline among its customers.

Last, Accertify offers a digital fraud detection system that links identities across digital touchpoints. It uses machine learning algorithms to create a strong, persistent device ID that can improve customer experience and flag suspicious behavior. Accertify's system thwarts fraud and abuse in account opening, transactions and payment processing, so it's a good fit for food delivery and ride-hailing businesses.