Question: Can you recommend a payment fraud prevention service that helps reduce false declines and chargebacks?

If you're looking for a powerful payment fraud prevention service that can help you cut false declines and chargebacks, Forter is a top contender. It makes real-time decisions for all customer interactions, letting merchants balance risk with customer experience. The company's Fraud Management, Chargeback Recovery and Abuse Prevention features have resulted in a 72% decrease in chargebacks and a 46% decrease in false declines on average.

Another contender is FUGU, an AI-based system for detecting more sophisticated fraud patterns like friendly fraud. FUGU's separation of payment verification and acceptance, along with post-purchase behavior analysis, cuts false declines and payment churn. It also offers automated KYC validation and multi-tier fraud protection, blocking 51% of friendly fraud and cutting false declines by 42%.

Riskified is another strong contender, using AI to help ecommerce companies maximize revenue while minimizing fraud. Its system assesses more than 480 data attributes to make decisions, and it's designed to do so efficiently. Among its features are a Chargeback Guarantee and Policy Protect, which have helped companies cut fraud costs and manually reviewed orders.

If you want a more general-purpose fraud prevention service, check out FraudLabs Pro. It assesses fraud risk based on a broader range of data points and offers more detailed fraud validation with customizable rules. It integrates with 22+ e-commerce platforms and offers several pricing plans, so it should be adaptable to companies large and small.