Question: Is there a network management tool that allows for remote firmware updates and troubleshooting?

For a network management tool that lets you remotely update firmware and troubleshoot problems, EnGenius Cloud is a good option. It's got analytics and visualization tools, centralized management, graphical troubleshooting and scheduled firmware updates. It also comes with wireless network management, blocking of suspicious clients and customizable network reports. The mobile app, To-Go, lets you remotely deploy and monitor, receive real-time alerts and check network status.

Another full-featured option is Atera, an all-in-one IT management tool that combines Remote Monitoring and Management (RMM), IT automations, patch management and AI-powered ticketing. It lets you monitor and manage unlimited devices remotely, automate patch management for many operating systems, and discover networks in real time. Atera's AI technology automates mundane tasks, making it good for in-house IT teams and Managed Service Providers (MSPs).

Lantronix has a broad platform for managing and analyzing IoT devices in a variety of markets. It includes secure turnkey solutions for gathering data, sending it over networks and processing it, as well as out-of-band management abilities. The platform is flexible and adaptable, so it can be used for a wide range of tasks and business needs, and custom solutions are available on request.

Last, HPE Aruba Networking has a unified portfolio of AI-powered networking tools for secure, high-performance connections to the edge, campus, data center and cloud. The tools include cloud-native network management, policy-based automation and advanced threat intelligence. With AI and automation, it helps customers quickly identify and resolve issues, making it a good option for network management.