Question: Can you recommend a platform that helps teams manage incidents and automate workflows in real-time?

If you need a system to monitor and respond to incidents and automate work in real time, PagerDuty is a top contender. It offers full-featured incident management with tools like AIOps for noise reduction, automation for high-priority work and customer service operations. The service has more than 700 integrations and offers several pricing plans, including a free service for up to 5 users. With its 14-day free trial, you can test it to see how it can help you respond to incidents and improve operational resilience.

Another strong contender is Incident.io, which aggregates alert sources, schedules and escalation procedures. It offers automated workflows in Slack, AI-generated insights for post-incident analysis and customization options for integrating with other tools. It offers several pricing plans, including a free service for up to 5 users, so it can be used by teams of different sizes.

If you want a service that automates business processes among different teams, Workato is another good option. It has more than 1200 prebuilt connectors and accelerators to help you integrate and automate different tasks. With features like AI-driven transformation and easy scaling, Workato can help you reduce operational costs and downtime, and it's a good automation tool.