Question: I need a system that can provide a written summary of each call, and also allow me to build a library of calls for future reference.

Fathom is an AI-powered meeting recording, transcription and summarization system that integrates with common videoconferencing tools like Zoom, Google Meet and Microsoft Teams. It automatically transcribes and summarizes meetings so you can review them in under 30 seconds. Fathom also offers a Team Edition with features like keyword alerts, coaching metrics and a searchable library of calls that can help your team work more effectively.

Another contender is Ringover, a cloud-based AI-powered conversation platform that consolidates calls, SMS, WhatsApp and video calls into a single interface. Ringover offers transcription and call summary, call analysis and a call library. It's designed to help teams in sales, customer service and other fields work more efficiently.

If you're looking for a more complete meeting efficiency platform, check out Colibri. Colibri offers real-time transcription, AI-generated meeting summaries and conversation analytics to help automate note-taking and offer smart insights. It includes features like AI-driven agendas and integrates with Zoom, Slack and Salesforce, so it's good for sales teams, product managers and marketing managers.