Question: How can I automate workflows for alert handling to respond to operational issues more efficiently?

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Keep

If you want to automate workflows for alert handling to get a better response to operations problems, Keep is worth a look. This open-source AIOps platform processes alerts from multiple monitoring tools like Grafana, PagerDuty and New Relic, removing duplicates and correlating related alerts. With machine learning algorithms to cut noise and a rule engine to customize alert processing, Keep lets you quickly spot and fix problems. It also offers automated workflows and a single interface to monitor all activity.

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Incident.io

Another powerful option is Incident.io, an all-in-one incident management service. It aggregates alert sources and schedules and offers automated workflows in Slack to reduce manual work. With AI-powered insights for post-incident analysis and customization options for integrating with other tools, Incident.io helps teams respond to incidents in the same way every time and respond more quickly. It offers a range of pricing plans for small teams and large enterprises.

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PagerDuty

PagerDuty is another good option, offering real-time operations management with features like AI-powered noise reduction, automation for important work and communications with stakeholders. It has more than 700 integrations and offers several pricing plans, including a free option for up to 5 people. That makes it a good choice for improving incident response and increasing operational resilience.

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Workato

Last, Workato is a powerful automation service that connects to many applications and services. With more than 1200 prebuilt connectors and AI to democratize transformation, Workato can automate a huge range of business processes, including alert handling and incident response. It offers scalable solutions with end-to-end security and flexible pricing, so it's good for companies of any size.

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