Yula

Yula is designed to automate e-commerce customer service with AI so businesses can respond to customers' questions without a lot of hassle. It can draft responses to up to 80% of emails automatically, crafting answers that are specific to the brand's voice.

Yula's job is to free up time and labor by drafting answers based on the history of customer service interactions and the content of your website. It's a pretty simple process, with the AI drafting answers that appear in your Gmail inbox for approval before sending. Shopify integration is an option, and setup takes three minutes.

Among its features:

• Automatic Response Generation: Drafts answers based on your brand's voice and customer service history.
• Shopify Integration: Easy integration for e-commerce sites.
• Continuous Improvement: Yula learns from your corrections to improve its results.
• Secure and GDPR Compliant: Protects your data and privacy.
• 24/7 Availability: Offers customer support at any time.
• Dashboard and Analytics: Tracks draft emails, emails that aren't changed, and average response time.

Yula has three pricing plans:

• Yu Lite: €27 per month (500 emails per month, 1 Shopify store, 24/7 Support)
• Yu Boost: €90 per month (3,000 emails per month, up to 3 Shopify stores, 24/7 Support)
• Yu Growth: €209 per month (15,000 emails per month, up to 10 Shopify stores, 24/7 Support)

Subscriptions can be canceled or changed at any time. You can find more details on the Yula website. The tool is for e-commerce businesses of all sizes looking to improve their customer service without breaking the bank or slowing down their operations.

Published on July 18, 2024