UGO

UGO ERP is an intelligent utility billing and management system designed for utility service providers in electricity, gas, and water domains. This cloud-based platform unifies core functions, enabling real-time decision making and enhanced customer experiences. UGO aims to streamline processes, increase agility, and reduce operational costs.

Key features of UGO ERP include:

• Timely Billing & Collection: Automated and efficient billing and payment processes
• Consumer On-Boarding and Management: Secure access management for consumer data
• Online Real-Time Billing: Dynamic tariff and time-of-use rate pricing
• Smart Meter Reading: Automatic meter reading and net metering billing
• Notifications via Multiple Channels: Various communication options for consumers
• Online Payment Solutions Gateways: Seamless payment processing
• Consumer Self-Care App: Users can access bills, view consumption history, make payments, and manage complaints

The UGO mobile app provides a range of useful tools for consumers, including:

• Utility Bills: Access bills instantly
• Consumption History: View past usage details
• Request/Complaints: Contact utility services directly
• Schedule MR Visit: Set meter reader visit schedules
• Payment History: Track previous payments
• Trust Reading: Provide meter readings without requiring a visit
• Energy Saving Tips: Daily energy conservation advice

UGO is backed by Inventive Software Solutions, which has extensive experience working with utilities and holds a CMMI-DEV V2.0 level 3 appraisal. It offers a pay-as-you-go pricing model, making it accessible to various utility organizations.

Published on July 26, 2024