TapHero

TapHero is an app for home and field service providers that lets them offer live video support and remote help to customers. It streamlines the work of tradespeople with video customer support, time tracking, scheduling and invoicing tools.

Among TapHero's features are:

• Video Support: One-on-one video calls with customers so experts can consult, quote and advise over video.
• Time Tracking and Invoicing: Automatic time tracking for calls so you can generate invoices and get paid.
• Scheduling: Invite customers to schedule video calls, and integrate with your calendar so you can be sure you're available.
• AI Assistant: AI tools to help summarize customer calls, route support requests and optimize workflow.
• Customizable: Features can be customized as businesses grow and change.

TapHero is useful for service providers who want to reduce the number of site visits, expand their customer base and create new revenue streams with paid consulting. It's good for customers who like the flexibility of scheduling and who are reassured that video calls are protected with encryption.

Some businesses that could benefit from TapHero include yacht/boat servicing, electricians, auto/RV mechanics, HVAC, plumbers and audio/visual experts. The service is designed to help providers manage and expand their services business, attract new customers and deliver high-quality advice and assistance over video.

Pricing isn't disclosed, but you can sign up for free and then use the service with a 10% commission on paid engagements. TapHero handles payments, so it's secure and easy to get paid.

With TapHero, service providers can turn downtime into new revenue opportunities, and improve their business and customer satisfaction.

Published on July 11, 2024