Ribbo

Ribbo is an AI-powered customer support agent that can help small and medium-sized businesses respond to customer questions. By integrating with your existing data sources, including your website, documentation and customer support chat history, Ribbo AI can respond to about 40-70% of customer support requests.

Some of Ribbo's key features include:

• Customized AI Model: Train the AI model with your business's data and tone of voice to ensure the bot responds with helpful and accurate information.
• Multilingual Support: Supports any language, so you can upload documents in one language and chat with the bot in another.
• Seamless Integration: Embed the chatbot directly into your website as a live chat widget, available in floating bubble or full-size chat formats.
• Customization: Customize the design and tone of the chatbot to match your brand's identity.
• Handoff to Live Operator: Easily transfer conversations from the AI bot to a live operator when needed.
• Simple Fine-Tuning: Edit chatbot responses in real-time to improve accuracy.

Ribbo is designed for small businesses looking to offer 24/7 support and medium-sized businesses looking to handle simple or repetitive inquiries. By reducing customer support costs and improving customer satisfaction, Ribbo can help businesses grow and thrive.

Ribbo's pricing tiers are as follows:

• Free: 30 message credits, 1 chatbot app, 1,000,000 characters of data, and 5 MB file upload.
• Small: $20/month, 2,000 message credits, 2 chatbot apps, 2,000,000 characters of data, and 10 MB file upload.
• Medium: $50/month, 5,000 message credits, 5 chatbot apps, 4,000,000 characters of data, and 30 MB file upload, with access to the GPT-4 model.
• Large: $100/month, 10,000 message credits, 15 chatbot apps, 6,000,000 characters of data, and 70 MB file upload.
• Enterprise: $500/month, 40,000 message credits, 50 chatbot apps, 12,000,000 characters of data, and 100 MB file upload, with the ability to remove the Powered by Ribbo.ai branding.

Message credits are used to pay for each bot response based on the chosen AI model. You can sign up and try the Free plan immediately to test all features before making a purchase.

Ribbo is designed to give businesses a practical AI-powered solution for customer support, allowing them to focus on more complex issues and improve overall customer experiences.

Published on June 14, 2024