LoopedIn

LoopedIn is an integrated tool that lets you keep customers informed and engaged with features for gathering feedback, building roadmaps, announcing updates and publishing knowledge bases. It's designed to help companies cut churn by keeping the lines of communication open and letting them be transparent about what they're doing.

Among LoopedIn's features are:

• Feedback Collection: Customers can submit ideas and vote on their favorites, with options for anonymous feedback, sentiment analysis and emoji reactions.
• Roadmap Building: Create custom, embeddable roadmaps with voting, private boards and analytics.
• Update Announcements: Announce news and updates with widgets that can be customized by user segment and scheduled for posting.
• Knowledge Base Publishing: Create and manage help articles with an advanced WYSIWYG editor, search and SEO optimization.

LoopedIn can be integrated with more than 1,000 tools using Zapier, Pabbly Connect and Sync Spider, and it can connect to other software like Jira and WordPress.

Pricing tiers are designed to match different needs:

• Free: Good for small teams or solo entrepreneurs, with one workspace, one feedback board, one roadmap and unlimited tracked users.
• Startup: $12 per month, adding three team members, feedback boards, roadmaps and custom logos.
• Pro: $24 per month, with additional features like whitelabelling, integrations and email notifications.
• Enterprise: $40 per month, with unlimited team members, workspaces and feedback boards, and API access and user segmentation.

With LoopedIn, companies can build stronger relationships with customers, accelerate product development and improve communication. It can be used for idea gathering, open roadmaps or changelogs, and LoopedIn offers a unified interface for keeping customers informed and engaged.

Published on July 23, 2024