Divinate

Divinate is a user research tool for fast-moving product teams that want to make user research easier so they can build better products. It cuts out tedious transcription and tagging work that slows down feedback sessions, so teams can get more out of their research.

Divinate is geared for product teams that hold lots of customer feedback sessions. It records, transcribes and tags them so teams can quickly get the information they need without manual processing. The tool is geared to find the most important moments in your research and automatically pull them to the surface in summary documents for quick analysis and communication.

Some of its key features include:

• Video & Transcription: Record and transcribe feedback sessions, so you don't have to.
• Insights & Summaries: Automatically analyze and surface smart insights based on research highlights.
• Share Findings: Tell compelling stories about user research, and easily share polished, evidence-based insights.

Divinate can be used in a variety of ways, including:

• Product Development: Get feedback to improve product development.
• Customer Research: Get a better understanding of customer needs and preferences.
• UX Design: Get user feedback to inform design decisions.

Divinate offers several pricing tiers:

• Annual:
  • Basic: $300 per year (1 editor, 10 viewers, 10 hours video upload & transcription per month).
  • Team: $600 per year (multiple editors, unlimited viewers, 60 hours video upload & transcription per month).
  • Enterprise: Contact for custom seat count and upload hours.
• Monthly:
  • Basic: $30 per month (1 editor, 10 viewers, 10 hours video upload & transcription per month).
  • Team: $60 per month (multiple editors, unlimited viewers, 60 hours video upload & transcription per month).
  • Enterprise: Contact for custom seat count and upload hours.

Divinate offers unlimited free trials for three hours of video uploads and unlimited transcript uploads. You can also get a free month of paid plans by using the code ORBGAZER at checkout.

The AI-powered tool is designed to protect user data. It uses APIs for transcription, summarization and tagging and doesn't combine user data or use it to train models. Users can contact the team directly for specific security questions.

Published on June 11, 2024