Antidot

Antidot is a SaaS company that builds Fluid Topics, an AI-infused Content Delivery Platform designed to deliver product knowledge in a new way. With more than two decades of research and development in semantic search, artificial intelligence and content accessibility, Antidot helps businesses transform content into usable information.

Fluid Topics ingests content from multiple sources, including text documents and structured and unstructured records. The platform processes this content into fine-grained, enriched and reconciled elements that can be consumed by applications and processes in context and adapted to specific needs. It also analyzes how people consume content to proactively improve engagement.

Fluid Topics offers a range of benefits to businesses, including a single point of access to all required information, consistent content formats and metadata, and security policies that are adapted to user profiles and delivery contexts. It also offers the ability to publish content through multiple channels to improve the user experience.

Antidot uses a variety of technologies to achieve this, including Taruqa, a next-generation search technology that powers true insight engines, and Classifier, a high-performance content classification engine that's powered by machine learning. Classifier can automatically apply tags to documents based on the full content of the document, and it can handle multilabel and multilingual classification.

Fluid Topics is particularly suited for delivering technical content, turning static documentation into an online publishing system. It offers a rich and intuitive user experience on a variety of devices, making it easy to find and engage with documentation. People can browse, read, search, annotate, comment and create personalized documentation, which can cut support costs and improve customer satisfaction.

Antidot's technology is designed to be scalable and secure, making it suitable for large enterprises. The company has more than 120 business customers across a range of industries, and offers a range of resources, including blogs, webinars, case studies and customer support to help customers get the most out of its platform.

For businesses looking to improve content delivery and make complex information more accessible, Antidot's Fluid Topics is a powerful and easy-to-use option.

Published on June 30, 2024